Refund policy

How do I return an item?

We want you to absolutely love your B.Eyesland Contact Lenses purchase. If you'd like to return or exchange an item, we will do everything we can (within reason) on this journey to gorgeousness together!

Please contact us a Refund Application Form in the following format:

Name: 
Register email:
Address:
Contact No.: Telephone / Mobile
Order No.:
Product Name:
Receive Date:
Return Date:
Reason: (For feedback purposes)
Price:
Postage/Mailing Cost: (Please attach a copy of postag receipt/document
Bank account details (full name/bank account number/which bank)

Once you have completed the form, please do not hesitate to Whatsapp us at 01133333010. Our administrator will contact you once your request is confirmed, and then we will refund to you within 1 -14 working days.

Discount Code Policy

1. Application of Discount Code: Customers are responsible for applying any applicable discount codes at the time of purchase. Once an order is confirmed and payment is processed, discount codes cannot be applied retroactively.
2. No Refunds for Forgotten Discount Codes: In the event that a customer forgets to apply a discount code during checkout, no refunds or adjustments will be provided for the price difference.
3. Verification of Discount Code: Customers are encouraged to double-check and ensure that the discount code has been successfully applied before completing the purchase.
4. Validity Period: All discount codes are subject to expiration dates and terms of use specified by the company. It is the customer's responsibility to adhere to these terms and utilize the discount within the specified validity period.